Privacy Policy

My Details

Information

Welcome to Dunlopillo (Malaysia) Sdn Bhd official website. We take data privacy and protection seriously and are committed to ensure that your personal data is safeguarded. This page outlines our practices and policies related to the collection, use and protector of your personal information. Please take a moment to review the following information.

1. Introduction

At Dunlopillo Malaysia, we understand the importance of protecting your personal data. This page explains how we collect, use, and disclose your personal information in compliance with the applicable data protection laws, including the Personal Data Protection Act 2010.

2. What is Personal Data?

Personal data refers to any information that identifies or can be used to identify an individual. This may include, but is not limited to, your name, email address, contact number, postal address, and any other information you provide to us when using our services.

3. Data Collection and Use

3.1 Information Collection

We collect personal data in the following ways:

Voluntary Information: When you register an account, make a purchase, subscribe to our newsletter, or use our services, you may provide personal information voluntarily.
Automated Information: We may collect certain data automatically, such as your IP address,
browser type, operating system, and website usage patterns, using cookies and similar
technologies.

3.2 Purpose of Data Use

We use the collected personal data for the following purposes:

Provide and improve our products and services.
Respond to your inquiries and provide customer support.
Process transactions and fulfil orders.
Send you marketing and promotional communications (with your consent, where required bylaw).
Ensure the security and integrity of our website and services.
Comply with legal obligations.

4. Data Disclosure and Sharing

We may share your personal data with third parties under the following circumstances:

Service Providers: We may engage third-party service providers to assist with our operations, such as payment processing, shipping, and marketing. These providers will have access to your personal data but are bound by confidentiality agreements.
Legal Compliance: We may disclose your personal data if required by law or in response to valid legal requests from government authorities or public bodies.
Business Transfers: In the event of a merger, acquisition, or sale of our assets, your personal data may be transferred to the new entity.

5. Your Rights

You have certain rights regarding your personal data, including:

Access: You can request access to the personal data we hold about you.
Correction: You can request correction of inaccurate or incomplete data.
Erasure: You can request the deletion of your personal data under certain circumstances.
Objection: You can object to the processing of your personal data for marketing purposes.
Withdraw Consent: If we rely on your consent for data processing, you can withdraw it at any time.